QA (Quality Assurance)
The structural unit responsible for quality planning, monitoring, analysis, control and continuous improvement across all university activities.
About Quality Assurance
Implementation Mechanisms
AzTU – Improvement plan
A staged action plan for continuous quality improvement and reaching strategic goals.
Problem identification
Spotting weak areas through surveys, audits and feedback.
Planning phase
Drafting an action plan aligned with strategic goals.
Execution phase
Assigning owners and carrying out the planned actions.
Monitoring & evaluation
Continuously tracking and measuring execution metrics.
Analysis & adjustments
Reviewing results and applying the needed corrections.
Reporting & dissemination
Sharing outcomes transparently with stakeholders.
Forming quality at the university as an integral part of the daily activities of all participants, not just a controlled process.
Key Performance Indicators (KPIs)
AzTU – Key Performance Indicators (KPI)
Strategic performance indicators of the university
Surveys
Satisfaction Level
2024 – 2025 · Surveys for the academic year
Satisfaction level by survey (%)
Overall student satisfaction
First-year students
International students
Demographic survey
Labour market
Academic staff
Overall indicators
Overall satisfaction
78.6%
Academic satisfaction
86.2%
Participation rate
68.1%
Respondent distribution
2024 – 2026 · Overall surveys for the academic year
Total
4,971
respondents
Total number of respondents across all surveys.
Quality Culture
Certificates
The university's quality is assessed by independent international bodies. The certificates below are the outcome of those assessments.

